Custom CNAME & Zero-Touch Let's Encrypt SSL
Connect any custom subdomain (support.yourcompany.com). DNS TXT token verification provisions auto-renewing SSL certificates with zero maintenance.
Deliver customer support on your own domain (support.yourbrand.com) with custom SMTP, live chat widgets, and native AI Model Context Protocol (MCP) agents.
"Hey! We are integrating your SSO widget on our staging site and getting CORS error."
"Staging origin is missing from workspace allowlist. One-click resolution drafted."
No "Powered by Nova" badge. Email updates sent via support@acmecorp.com.
Connect any custom subdomain (support.yourcompany.com). DNS TXT token verification provisions auto-renewing SSL certificates with zero maintenance.
Connect Claude Desktop and Cursor directly via Model Context Protocol to query tickets and draft replies.
Unique workspace ingestion address with automatic parsing and email-to-ticket conversion.
Real-time alerts to Slack channels, Telegram groups, WhatsApp business, and webhooks.
Manage multiple client brand workspaces and separate teams from a single master login.
Calculate exact annual cash savings vs. legacy $89/agent/month per-seat tools.
Every plan includes unlimited tickets, custom mailbox ingestion, and 3-day free trial.
Side-by-side feature and cost breakdown against legacy help desks.
| Feature / Metric | Nova Desk Pro | Zendesk Suite | Intercom Pro | Help Scout Plus |
|---|---|---|---|---|
| 20 Agent Seats Cost | $30 / mo ($360/yr) | $1,780 / mo ($21,360/yr) | $1,980 / mo ($23,760/yr) | $1,000 / mo ($12,000/yr) |
| White-Label Custom CNAME | Included (Auto SSL) | Enterprise Add-on | Not Supported | Custom Domain Only |
| Bring Your Own SMTP | Included (AES-256) | DKIM Only | No (Intercom Shared) | DKIM Only |
| Native Model Context Protocol (MCP) | Included (Claude/Cursor) | No (Proprietary AI) | No (Fin Bot $0.99/res) | No |
| Widget Footprint Size | ~35 KB (Ultra-Light) | ~450 KB | ~650 KB | ~220 KB |
Add a CNAME record in your DNS (e.g. support.yourcompany.com) pointing to app.novodesk.cc with a verification TXT token. Let's Encrypt TLS certificates are automatically provisioned and renewed in the background with zero maintenance.
Yes. Connect any SMTP provider including Postmark, SendGrid, Amazon SES, or Google Workspace. Passwords and credentials are encrypted at rest with AES-256-GCM envelope encryption.
MCP is the open standard that connects AI assistants like Claude Desktop and Cursor directly to Nova Desk to query tickets, summarize conversations, and draft responses.
You can test all features risk-free for 3 days. Stripe will only charge your card once the trial concludes. You can cancel at any time directly from your billing dashboard with one click.
10 to 30 seats. Zero per-seat taxation. Start your 3-day free trial in under 60 seconds.